Role OverviewThe Service and Engagement Team Leader is responsible for delivering guest experience commitments, leading a team of hourly team members, and ensuring every team member understands and consistently delivers on Target's guest experience commitments and consistent operations.
What You Will Do
The role involves consistently delivering guest experience commitments, ensuring every team member understands and consistently delivers on Target's guest experience commitments and consistent operations, actively observing and providing feedback, and reviewing area guest, financial, and team outcome metrics to identify opportunities and take action to improve.
Why It Might Be a Fit
The Service and Engagement Team Leader role requires a welcoming and helpful attitude toward all guests and other team members, effective communication skills, and the ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Requirements
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently and with a team
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits
- Comprehensive health benefits
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
- Dental insurance
- Vision insurance
- Life insurance
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