Role OverviewThe Service Engineer Specialist II provides technical support for WEG Automation products, including Low Voltage Drives, Soft Starters, PLCs, HMIs, and related motor control solutions. The role involves troubleshooting technical issues, supporting customers and field service personnel, and performing remote diagnostics.
What You Will Do
Primary responsibilities include providing technical support via phone, email, and remote connection, troubleshooting electrical and control issues, performing remote diagnostics, and determining when on-site intervention is necessary.
Why It Might Be a Fit
The ideal candidate will have 3-7 years of experience supporting industrial automation, drives, controls, electrical systems, or related technologies, and knowledge of Low Voltage Drives, Soft Starters, motors, and industrial electrical systems.
Requirements
- Bachelor's degree in engineering or equivalent combination of education and relevant experience
- 3-7 years of experience supporting industrial automation, drives, controls, electrical systems, or related technologies
- Knowledge of Low Voltage Drives, Soft Starters, motors, and industrial electrical systems
- Familiarity with Medium Voltage Drives, DC Drives, and System Drives
- Experience with PLCs, HMIs, SCADA systems, and industrial communication networks
- Understanding of AC/DC motor control, power electronics, and industrial automation systems
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to interpret electrical schematics, wiring diagrams, and technical manuals
- Proficiency with Microsoft Office applications
Benefits
- Competitive compensation
- Full benefits package
- Pleasant work environment
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