Role OverviewThe Service Engineering Lead, Electrified Systems is a Level 7 people leader role with responsibility for leading a service engineering team supporting a portfolio of battery electric, hybrid electric, and battery pack related products and systems. This leader will have 4 to 7 direct reports and will be accountable for building team capability, setting priorities, establishing operating plans, and delivering service engineering outcomes across service readiness, field issue resolution, design for serviceability, and customer support execution.
What You Will Do
Lead, coach, and develop a team of 4 to 7 service and sustainment engineers supporting electrified systems and related products. Set team goals, roles, priorities, and execution plans aligned to annual objectives, product milestones, launch readiness, and customer commitments.
Why It Might Be a Fit
This role is critical to ensuring electrified products and systems are supportable, maintainable, and ready for the field as the business grows and the technology mix expands. The Service Engineering Lead will shape both the team and the service strategy needed to support increasing customer deliveries, stronger field performance, and long term sustainment success across battery electric, hybrid electric, and battery pack related applications.
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of professional experience in service engineering, sustainment engineering, field support, quality, product support, vehicle integration, or related technical functions
- Demonstrated experience leading a technical team within a larger function and delivering results through others in a complex environment
- Strong background in service engineering, diagnostics, maintainability, design for serviceability, or field issue resolution
- Experience supporting battery electric vehicles, hybrid electric systems, battery pack technologies, high voltage architectures, propulsion systems, or related electrified technologies
- Proven ability to work effectively in ambiguity, move quickly, prioritize high impact work, and lead teams through fast changing conditions
- Demonstrated experience creating operational plans, allocating resources, and driving execution across multiple priorities and stakeholders
- Strong business acumen and ability to influence senior internal and external stakeholders through data, technical judgment, and clear communication
- Demonstrated ability to lead cross functional efforts spanning engineering, quality, suppliers, program management, manufacturing, and field support
- Strong analytical and problem solving skills with the ability to assess trends, quantify impact, and drive action
- Ability to read and interpret engineering drawings, schematics, and technical requirements
- Practical diagnostic and technical troubleshooting experience
- Ability to travel as required to support product, field, and customer needs
- Eligible to obtain Secret U.S. Security Clearance after hire
- Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
Benefits
- Total Rewards resources
- Non-discrimination and equal employment opportunities
- Accommodations for individuals with disabilities
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