Service Loan Coordinator - Park Place Lexus of Plano

Requirements

• Locates loan cars for clients
• Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required information
• Prepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day and discusses with ASM
• Updates client data base as needed
• Contacts vendors, e.g. "Enterprise" and "AutoRent" when short of cars to loan
• Checks-in returned cars, inspects for damage, secures mileage and closes agreement
• Arranges for repairs of damaged or malfunctioning cars
• Monitors mileage and arranges maintenance of loan car vehicles at required mileage intervals
• Faxes TXDL #s and insurance information to outside vendors
• Ensures that cars are clean and operable before delivery to client
• Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
• Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements
• Attends weekly department meetings