Service Maintenance Manager

The Community Builders
Worcester, MA
Category Administration
Job Description
Role Overview

The Service Maintenance Manager is responsible for all physical operations of the community, including preservation and maintenance of the asset, preparation of market-ready homes, and providing ongoing service to residents. This position requires leadership, mentoring, and direction to enhance the skills of employees and foster a collaborative work environment. The SMM will work in the office 5 days a week.

What You Will Do

The SMM will provide direction, guidance, and supervision to maintenance team members and vendors/contractors, manage and participate in the completion of routine and preventive maintenance work orders, and oversee cleaning, painting, and maintenance.

Why It Might Be a Fit

The ideal candidate will have leadership skills, strong Microsoft software experience, excellent communication skills, and knowledge of Federal Fair Housing Laws & Guidelines. Bilingual skills are a plus.

Requirements

  • High School diploma or equivalent
  • 5+ years of multi-family type operational management experience
  • Experience in training, budget development, and managing expenses
  • One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC)
  • Knowledge of all hand and power tools, cleaning supplies, and protective equipment

Benefits

  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
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