Role OverviewThe Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation, and the preservation and maintenance of the property. This role requires a strong degree of building trades skills and the ability to work independently to handle a variety of apartment interior, exterior, and site grounds. The position has a requirement of five days a week in office.
What You Will Do
Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC. Respond and complete to all service requests and on-call emergencies in a timely and professional manner.
Why It Might Be a Fit
This position requires strong attention to detail, organizational, time-management, and problem-solving skills. Superior customer service skills, including the ability to manage difficult customers and/or situations, are also required.
Requirements
- High School diploma or equivalent
- Trade school or 3 years of progressive responsibility in property management or hospitality
- Minimum of 3 years of advanced hands-on repair experience in two or more building trades
- REAC/HQS experience preferred
- Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred
Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
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