Role OverviewThe Service Manager is responsible for leading a team of Service Technicians, planning and prioritizing shop workflow, and ensuring equipment is inspected and ready for service before delivery. The role involves leading a team, mentoring, and developing employees. The Service Manager will work in a collaborative team culture and be involved in large-scale infrastructure projects.
What You Will Do
The Service Manager will lead, mentor, and develop a team of Service Technicians, plan and prioritize shop workflow, ensure equipment is inspected and ready for service, coordinate field service activities, and review work orders and repair documentation for accuracy.
Why It Might Be a Fit
The ideal candidate will have previous experience leading technicians or managing a service department, strong mechanical aptitude, and experience coaching employees and building team accountability.
Requirements
- Previous experience leading technicians or managing a service department
- Strong mechanical aptitude with heavy construction, industrial, hydraulic or diesel equipment
- Experience coaching employees and building team accountability
- Strong organizational, planning and problem solving skills
- Computer proficiency including Microsoft Office, Navision and Smartsheet
Benefits
- $80,000 to $90,000 a year
- Healthcare and retirement plan
- Career growth with training and professional advancement
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