Role OverviewThis job is a member of the Premium Guest Services Team within the Customer Experience Division. The role involves assisting with the overall leadership of the department, hiring, training, supervising, and coaching employees. The position requires administering department budgets and financial controls, and achieving all Premium Customer Services objectives, services levels, and other performance metrics.
What You Will Do
Assists with the overall leadership of the department as directed by the department leader, assists in the hiring, training, supervising, and coaching of employees, and is accountable for achieving all Premium Customer Services objectives, services levels, and other performance metrics.
Why It Might Be a Fit
The ideal candidate will have a bachelor's degree or equivalent experience/training, 3 years of related experience, prior management experience, and knowledge of Microsoft Office. The candidate should also be able to manage multiple projects at one time, think creatively, and make strong business decisions.
Requirements
- Bachelor's degree or equivalent experience/training
- 3 years of related experience
- Prior management experience
- Knowledge of Microsoft Office
- Ability to manage multiple projects at one time
- Ability to think creatively and make strong business decisions
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
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