Service Manager

Pomp's Tire Service
Green Bay, WI
Category Customer Service
Job Description
We're looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

Requirements

  • Diagnose tire issues and recommend effective solutions
  • Handle incoming calls and respond to customer inquiries promptly
  • Delegate tasks to service employees to maintain workflow and efficiency
  • Support inventory management to ensure proper stock levels
  • Assist in the shop to help maintain production levels
  • Follow up on past-due accounts to ensure timely payments
  • Ensure service employees receive proper training and development
  • Maintain a clean and organized workspace at all times
  • Perform additional duties as assigned by the manager

Benefits

  • Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
  • Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
  • Retirement Savings – 401(k) with company match
  • Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
  • Employee Discounts – Save on company products
  • Career Growth – Opportunities for skill development and advancement
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