Service Manager

Alsco
Houston, TX
Category Operations
Job Description
The Service Manager is responsible to meet or exceed Service department goals at a branch, supervising District Managers and ensuring customer loyalty and outstanding customer service. The role involves managing retention and growth, controlling department costs, and communicating changes and policies.

Requirements

  • Recruit, develop and motivate a highly productive team of promotable DM's and RSR's
  • Ensure customer loyalty and outstanding customer service
  • Ensure all company policies and procedures are followed in the Service department
  • Manage retention and growth by motivating the Service team to solicit new customers and retain current customers
  • Control department costs within budget constraints
  • Leading the Service team to success, communicate changes and policies
  • Safely operate company vehicles, following all applicable laws and company policy

Benefits

  • 401 K Plan with Company Match
  • Medical, Dental, Vision, and FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Employee Assistance Program (EAP)
  • Career Advancement
  • Development Opportunities
  • Inclusive and Diverse Team Environment
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