Service Manager

The Service Manager is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company's established standards and any applicable laws. This role involves scheduling, monitoring, and performing preventative maintenance, coordinating maintenance operations, and supervising the maintenance team. The Service Manager also participates in diagnosing problems, completing repairs, and general maintenance for the property.

What You Will Do

Responsibilities include scheduling and monitoring preventative maintenance, coordinating day-to-day maintenance operations, directing and supervising the maintenance team, training and coaching team members, participating in diagnosing problems and completing repairs, and maintaining property cleanliness. Additionally, the Service Manager will manage vendor/contractor relationships, complete property unit turns, and respond to after-hours emergencies.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of federal fair housing laws, budgetary guidelines, and general property repairs. They will also be able to comprehend and work within budgetary guidelines, possess knowledge of general property repairs, and be authorized to work in the U.S. The company offers a bonus opportunity, generous paid time off, a housing discount program, 401(k) retirement plan, comprehensive medical coverage, and other benefits.

Requirements

• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to comprehend and work within budgetary guidelines
• Knowledge of general property repairs
• Ability to work in the U.S. (authorized to work for any employer)

Benefits

• Bonus opportunity
• Generous paid time off (13 paid holidays, 15 days of vacation in the first year)
• Housing discount program
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage
• HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Critical illness, hospital indemnity, and accident insurance (optional)