Role OverviewThe Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand and service standards, and ensuring smooth coordination between service and culinary staff.
What You Will Do
Deliver warm, polished, and personalized service that consistently exceeds guest expectations. Lead, support, and coordinate front-of-house service teams to ensure flawless execution each shift.
Why It Might Be a Fit
The ideal candidate will have demonstrated experience in a hospitality or service-focused environment, preferably within upscale or fine-dining settings, and a deep understanding of hospitality service standards, guest engagement, and service recovery best practices.
Requirements
- Must be authorized to work in the United States and provide proper documentation.
- Must pass a background check.
- Demonstrated experience in a hospitality or service-focused environment, preferably within upscale or fine-dining settings.
- Deep understanding of hospitality service standards, guest engagement, and service recovery best practices.
- Strong organizational, communication, and problem-solving skills with keen attention to detail.
- Collaborative leadership style with the ability to work independently and as part of a cohesive management team.
- Flexible availability, including evenings, weekends, and holidays as required by restaurant operations.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term disability
- Flexible spending Account
- Paid time off
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