Role OverviewThe Service Manager will oversee all aspects of Service Center operations, including revenue, sales, profit, human resource activities, training, and compliance. The role requires a commitment to the company's Vision, Mission, and Core Values, ensuring uncompromised service to customers and Team Members.
What You Will Do
As a Service Manager, you will have many responsibilities, including ensuring technicians are organized, resolving conflicts, and providing coaching, training, and support. You will assist the Branch Manager in achieving monthly performance goals and spend considerable time in the field assisting your team and providing coverage.
Why It Might Be a Fit
The Service Manager will enjoy a company vehicle and other benefits, including generous time off, paid holidays, 401(k) with company match, and medical, dental, and vision insurance. The role requires a strong organizational skill, multitasking ability, and effective communication skills.
Requirements
- Industry experience (preferred)
- Demonstrated leadership abilities
- Effective verbal and written communication
- Conflict resolution
- Ability to operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)
- Proven track record in achieving sales results
- Proven ability to multitask
- Strong organizational skills
- Basic math skills
- Ability to pass any state regulatory agency required licensing/certification exams
- Able to work a 40-hour (minimum) work week
- Accessible after hours (including weekends/holidays)
- Possess current Driver's License
- Meets company driving standards
- High school degree or equivalency, college preferred
Benefits
- Company vehicle
- Generous time off
- 11 paid holidays
- 401(k) with company match
- Roth IRA
- Medical, dental, and vision insurance
- High deductible HSA
- Telemedicine
- Disability, cancer, and accident insurance
- Health & wellness suite
- Company-paid + additional, optional, life insurance
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