Role OverviewThis position provides supervision to a diversified work force, including Field Service and the Main Shop, to ensure efficient job assignments and high quality delivery performance. The Service Manager will manage service personnel, maintain sales, and ensure customer satisfaction.
What You Will Do
The Service Manager will perform various duties such as managing service expenses, maintaining service Key Process indicators (KPI) results, conducting safety meetings, and enforcing all safety policies and procedures.
Why It Might Be a Fit
The ideal candidate will have a comprehensive knowledge of construction equipment repair procedures, effective verbal and written communication skills, and the ability to meet deadlines and handle multiple tasks.
Requirements
- Comprehensive knowledge of construction equipment repair procedures and their application
- Effective verbal and written communication skills
- Ability to meet deadlines and handle multiple tasks
- Solid computer skills with a working knowledge of Microsoft Office products
- Ability to read, understand, interpret and convey technical information
- Strong customer service orientation
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) match
- Short- and long-term disability
- Health savings account
- PTO
- Profit Sharing Account
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