Service Manager

Yancey Bros.
Any Location, GA
Category Customer Service
Job Description
Role Overview

The Service Manager will lead the Technicians and Supervisors in the daily service operations of the store, providing a safe workplace and developing a 'Safety First' culture. The Service Manager will be fully responsible for the financial performance of the assigned store(s) and cost centers.

What You Will Do

The Service Manager will participate in required safety programs, ensure that all employees complete safety training, and work in a safe manner. The Service Manager will also direct various staff members in the performance of their store-related positions, support and train employees on Standard Operating Procedures, and develop, evaluate, and motivate staff.

Why It Might Be a Fit

To be successful in this position, you should have prior experience as a Service Manager in a similar industry, possess strong problem-solving skills and a strong focus on customer service. You should be able to lead by example and act as mentor, motivator, and director to those that report under you.

Requirements

  • Minimum of 3 to 5 years of experience
  • Possess the necessary problem-solving skills to meet the needs of our customers and employees
  • Excellent people skills with customer service experience
  • Excellent organizational and communication skills

Benefits

  • Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
  • Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance
  • Personal Time Off
  • Paid Holidays
  • Paid Sick Leave
  • Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities
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