Role OverviewThe Service Manager directly supervises and coordinates the activities and responsibilities in the shop, accountable for the shop performance, including labor management, service level, operation expenses, team management, and improving customer service.
What You Will Do
Supervise service employees, prepare work schedules, implement departmental policies, train employees, recruit and select employees, analyze financial activities, and maintain a safe work environment.
Why It Might Be a Fit
This role requires strong organizational skills, excellent customer service and communication skills, and proficiency in Word, Excel, and the internet.
Requirements
- High school diploma or GED
- 3+ years management experience
- 5+ years truck maintenance experience
- Strong organizational skills with great attention to detail
- Excellent customer service and phone etiquette skills
- Excellent communication skills, both verbal and written
- Proficient in Word, Excel and the internet
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