Service Manager

SkipperBud's
Any Location, OH
Category Human Resources
Job Description
The Service Manager is responsible for managing the service department and service team, including overseeing day-to-day service operations, hiring and training team members, and promoting the sale of additional labor services, parts and accessories.

Requirements

  • Oversee day-to-day service operations
  • Hire, train, motivate, coach, monitor and evaluate the performance of all service team members
  • Use manufacturer flat rate guides and Standard Service Operations (SSO’s) to determine the time allotted for the work
  • Promote the sale of additional labor services, parts and accessories
  • Maintain production reports on all service staff
  • Develop and exceed budgets, and manage expenses and department profitability
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