Role OverviewThe Service Operations Manager will provide management of company's activities and functions relating to the ongoing repair, maintenance, and retention of all products existing within our portfolio. This work is to be fulfilled in a manner which achieves customer satisfaction as well as the strategic business objectives of the region.
What You Will Do
The Service Operations Manager will execute the territory operations business plan in support of the region's financial and non-financial objectives, manage operational budget, and develop and maintain strong commercial relationships with key customers.
Why It Might Be a Fit
The Service Operations Manager will be responsible for managing a team of Field Superintendents and Project Managers, mentoring and leading them by setting and clarifying employee objectives, and managing their ongoing performance.
Requirements
- Bachelor's degree
- Multiple years of experience in various assignments within the Company, in the Elevator industry, or in another service-oriented business
- People management experience
- Progressive leadership experience in industrial service, field service, maintenance, equipment service, manufacturing support, or related operational environments
- P&L management experience for an industrial company
Benefits
- Fully vested 401k match
- Competitive Medical, Dental and Vision Plans
- 3 weeks' vacation
- 7 sick days
- 3 floating holidays
- 8 Company Observed Holidays
- Tuition Reimbursement
- Parental Leave
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