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Service Representative - Life and Retirement
Horace Mann
Any Location, IL
Category
Insurance
Apply for Job
Remote
Job Description
Horace Mann is seeking a Remote Customer Service Representative to provide exceptional customer support to educators regarding their auto and property insurance policies. The role involves handling inquiries via phone, email, and chats, proactively up-selling insurance solutions, and maintaining quality and compliance. No prior insurance experience is necessary and comprehensive training will be provided.
Requirements
Develop knowledge of Horace Mann Life and Retirement insurance products.
Handle and solve customers’ inquiries via phone, email, and chats.
Maintain quality and compliance within interactions.
Proactively up-sell and cross-sell insurance solutions.
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