Role OverviewThe position is responsible for processing a wide variety of member transactions, while consistently uncovering members financial needs, deepening member relationships. The role contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect, deepening member relationships, and making a personal effort to make members feel they belong and are important to the credit union.
What You Will Do
Welcome members and accurately process a wide variety of transactions. Ask members appropriate open-ended questions to understand their financial needs. Make applicable recommendations and/or referrals to specialists which help the member achieve their financial goals.
Why It Might Be a Fit
The ideal candidate will have the ability to handle cash transactions quickly and accurately, present oneself in a positive, professional, cooperative manner toward members and fellow teammates with sound interpersonal skills. Professional appearance and demeanor.
Requirements
- High school diploma or general education degree (GED); plus minimum of 6 months related experience and/or training as a teller/service representative, customer service with cash handling.
- Ability to read, write and comprehend simple instructions, short correspondence and memos.
- Ability to operate general office machines and equipment such as photocopier, fax, computer, and currency and coin counter.
- Ability to lift up to 25lbs.
- Ability to sit or stand for extended periods of time.
Benefits
- Learn more about our Benefits and Perks here- https://www.numericacu.com/globalassets/images/pdfs/employee-benefits-summary-numerica.pdf
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