Role OverviewThe Service Supervisor will manage internal personnel and operations to optimize resources and deliver world-class customer service, achieving branch performance goals. This is a working Supervisor position. The team is a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry, with over 160 locations worldwide.
What You Will Do
The Service Supervisor will interact with customers, assess service needs, and quote work as requested. They will oversee open order aging reports, scheduling, and work flow through the shop, ensuring employees are qualified to perform work and that all regulations are followed.
Why It Might Be a Fit
The ideal candidate will have excellent oral and written communication skills, be highly analytical and organized, and have strong decision-making, problem-solving, and time management skills. They will be able to maintain a high level of product knowledge within their staff and evaluate employee skills, recommending training as required.
Requirements
- 5 years' experience in parts, fleets, and tank trailer service/repair
- Degree in Operations Management or other business-related discipline
- Excellent oral and written communication and interpersonal skills
- Highly analytical and well organized
- Proficient with the use of computers and related software
- Customer service oriented
- Strong decision-making, problem-solving, and time management skills
- Must be ethical in all job-related activities
Benefits
- Medical, Dental, and Vision Insurance
- 401k with generous employer match
- PTO
- Paid Holidays
- Tuition Reimbursement
- Parental Leave
]]>