Service Support

Titan Machinery
Any Location, IA
Category Customer Service
Job Description
Role Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

What You Will Do

Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing. Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers. Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department.

Why It Might Be a Fit

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development.

Requirements

  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Keen attention to detail, high level of initiative, and the ability to work independently

Benefits

  • Comprehensive Health and Dental Coverage
  • HSA (Health Savings Account) - up to $1200 tax-free each year
  • 8 Paid Holidays
  • Competitive PTO
  • Paid Company Volunteer Hours
  • 401(k) with company matching
  • 100% Paid Pregnancy-Related Leave and Parental Bonding
  • Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
  • Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
  • Safety Equipment Reimbursement
  • Uniforms - 100% Paid by Titan - including laundering!
  • Performance-based incentives
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