Service Team Member

El Pollo Loco
Any Location, CA
Category Customer Service
Job Description
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences.

Requirements

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
  • Greet and assist customers with their orders in a friendly and helpful manner.
  • Continuously strive to meet or exceed customer expectations and satisfaction.
  • Assist in preparing food items in strict compliance with company recipes and procedures.
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
  • Use suggestive selling to complete the customer experience and increase sales.
  • Perform other duties as assigned by management to support restaurant operations.

Benefits

  • Competitive pay
  • No overnight hours
  • Employee discount on food
  • Excellent career growth potential
  • Flexible Schedule
  • Medical, Dental, and Vision Insurance
  • Paid sick time
  • Employee Assistance Program
  • Flexible spending accounts
  • Legal Insurance
  • Pet Insurance
  • 401(K) plan with match and immediate vesting
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