Role OverviewAs a Trek Service Technician/Advisor, you'll troubleshoot repairs and service bikes, build relationships with customers, and support the Service Manager. This role requires stellar customer service chops, communication, leadership, and problem-solving skills.
What You Will Do
Troubleshoot repairs and service bikes, install accessories, and build relationships with customers. You'll also learn proper service methods and new technologies.
Why It Might Be a Fit
We're looking for a teammate with a positive, team-focused mentality, fantastic hospitality skills, and a willingness to learn. You'll have opportunities to learn and grow, and we offer competitive benefits and a fun company culture.
Requirements
- Self-motivation
- Fantastic hospitality
- Top-notch communication skills
- Impressive attention to detail
- Eagerness to learn the ins and outs of servicing bicycles
Benefits
- Flexible and fun company culture
- Competitive health care
- PPO & HDHP medical plan options, Dental insurance, Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance & optional term life insurance
- Competitive vacation package
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Paid company holidays
- Tuition Reimbursement up to $15,000!
- Employee discounts on all product
- Deep partner retail discounts
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