Service Tech

Hall's Culligan Water
Any Location, CO
Category Operations
Job Description
As a Service Technician, you'll play a critical role in ensuring the proper installation and service of Culligan products and systems for customers. You'll have technical expertise, attention to detail, and a commitment to delivering high-quality Culligan service.

Requirements

  • Installation and Service: Install and service products and systems at both commercial and residential customer locations.
  • Test and troubleshoot equipment to ensure proper functionality.
  • Follow standard operating procedures (SOP's) and safety protocols.
  • Customer Service: Interact with customers in a professional and courteous manner.
  • Technical Support: Provide technical support to customers during and after installations.
  • Diagnose and resolve technical issues in a timely manner.
  • Training and Education: Train customers on the proper use and maintenance of installed products and systems.
  • Provide basic technical guidance to customers.
  • Aid and/or provide training to coworkers and other departments.
  • Documentation: Maintain accurate records of installations and troubleshooting steps, including pictures.
  • Safety: Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.
  • Load, unload, and secure service vehicles as required.

Benefits

  • 4 day work week schedule
  • Paid Time Off (PTO) at a generous accrual rate
  • Full benefits package, including 401k with company match
  • On call pay
  • Bonus/Commission plan
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