Service Technician 2

BIG TEX TRAILER MANUFACTURING LLC
Houston, TX
Category Customer Service
Job Description
This is a job working for Big Tex Trailer World. Competitive Hourly Pay and $3,500 Sign-on/Retention Bonus Available. The Service Technician 2 is responsible for the organization and safety of the service areas of the facility.

Requirements

  • Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
  • Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
  • Replace and repair worn and defective parts.
  • Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
  • Perform multi-point inspections to assess customer service and parts needs.
  • Confer in person and by phone with customers, write and read work orders.
  • Sell parts and service.
  • Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.).
  • Perform warranty service and completes required documentation.
  • Complete service paperwork or computer system entry completely and timely.
  • Maintain service parts log and submit to management as required.
  • Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
  • Assemble trailers.
  • Park and move Trailers.
  • Other duties, as assigned

Benefits

  • Competitive Hourly Pay
  • $3,500 Sign-on/Retention Bonus Available
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