Role OverviewAs a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. You'll also be responsible for service, repair, and routine maintenance of our equipment in locations throughout the food service industry.
What You Will Do
Install and maintain our products in a safe, timely, and accurate manner. Meet and control operational goals and timelines, such as service labor per hour, first time right, 5S standards, etc. Communicate with customers to ensure product performance meets customers' expectations.
Why It Might Be a Fit
We offer opportunities to increase base pay with weekend shifts, tenure, and level-up development programs. Our company has a strong culture and is consistently recognized as a 'Best Place to Work' by the Minneapolis/St. Paul Business Journal.
Requirements
- Must be 21 years of age with a valid driver's license
- High School Diploma or Equivalent
- Ability to work within a team environment
- Ability to problem solve customer issues for installation and service
- Ability to perform basic mechanical and/or electrical duties
- Strong customer focus and ability to respond to challenging customer situations in a positive manner
- Must meet Restaurant Technologies' Fleet Safety requirements and maintain a clean driving record
- Ability to carry 50 pounds by hand
- Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn, and reach out
- Ability to climb up and down a ladder as high as 20 feet in the air
Benefits
- Medical insurance for single coverage or employer HSA contribution for family coverage
- Dental, Vision, Life, and Disability Insurance
- Tuition Reimbursement
- 401k with matching contribution up to 4.5% of your compensation
- Paid Time Off
- Paid Holidays
- Employee referral bonus program ($3,000)
- New customer referral program ($200)
]]>