Service Technician I

The Service Technician I is responsible for supporting the daily maintenance operations of an apartment community to ensure resident satisfaction, property functionality, and compliance with company standards.

What You Will Do

Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities. Complete all assigned work orders within 48 hours, unless an emergency requires immediate action.

Why It Might Be a Fit

Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders.

Requirements

• Formal technical training and/or equivalent job experience in heating and air conditioning, preferred.
• EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire.
• HVAC certification, preferred.
• Valid driver’s license and reliable transportation for positions that require travel between properties.
• Working knowledge of OSHA standards and other environmental safety standards.
• Above-average oral communication skills.
• Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
• Able to multi-task and prioritize work orders.
• Exhibit strong attention to detail.
• Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
• Able to perform a variety of duties in all types of weather.
• Able to lift, push, and pull up to 75 pounds.
• Smartphone preferred for work purposes.

Benefits

• Paid time-off policy including up to 18 days of PTO per year.
• 12 full days and two half day holidays including a floating holiday and your birthday.
• Veterans Day as a paid day off.
• Volunteer Paid Time Off (PTO) each year.
• Paid parental leave and 6 weeks of paid childbirth leave.
• Monthly commission opportunities and additional quarterly bonuses.
• Exclusive employee discounts at Birge & Held properties.
• Robust wellness program that supports your physical, mental, and emotional health.
• Competitive dental, vision, and comprehensive medical plans.
• 401(k) plan that includes competitive employer contributions.
• Basic life insurance policy with the opportunity to elect supplemental life insurance.
• Monthly phone stipend of up to $50 to help cover your mobile service costs.
• Tuition reimbursement program.