Role OverviewThe Service Technician II will take on more advanced service and maintenance responsibilities, including managing complex troubleshooting and system upgrades for enterprise security systems. This role requires a higher level of technical expertise and the ability to handle challenging service scenarios.
What You Will Do
Execute advanced maintenance, repairs, and troubleshooting for security systems, lead service calls for complex issues, perform system upgrades and modifications, mentor and assist Service Technician 1, develop and implement best practices, and maintain detailed records.
Why It Might Be a Fit
We like a sense of humor, creativity, and positive attitude, high school diploma or equivalent, technical certification or degree in electronics or a related field, 3-5 years of experience in servicing security systems, and strong technical knowledge of security system components and integration.
Requirements
- High school diploma or equivalent
- Technical certification or degree in electronics or a related field
- 3-5 years of experience in servicing security systems
- Strong technical knowledge of security system components and integration
- Proven problem-solving abilities and excellent customer service skills
- Ability to mentor and support less experienced technicians
Benefits
- Variable bonus
- Health coverage
- Paid holidays
- Other benefits
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