Service Technician III

Whaley Foodservice
Nashville, TN
Category Customer Service
Job Description
This position is responsible for maintenance and repair of customer equipment as assigned. The position is trained in at least three skill sets, maintains a high level of productivity, and is assigned to the on-call roster.

Requirements

  • Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  • Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  • Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  • Communicate professionally with customer regarding required repairs and status.
  • Use proper tools for repair, including hand tools and power tools.
  • Monitor truck stock to insure required parts are stocked on vehicle.
  • Maintain service vehicle, tools and uniforms.
  • Work independently with daily supervision.
  • Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
  • Obtain correct part numbers through branch parts person.
  • Collect payment on COD jobs.
  • Contribute positively to branch targets for response time and first time fix rates.
  • Participates in available training to increase skill and knowledge.
  • Performs other duties as required.

Benefits

  • Sign-On Bonus Available For Qualified Technicians
  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
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