Service Technician

The ICEE Company
Town of Humboldt, WI
Category Customer Service
Job Description
Service Technicians will service all ICEE and restaurant equipment, work with minimal supervision, and attend weekly meetings. They will receive a vehicle, uniforms, tools, cell phone, tablet, and gas card.

Requirements

  • Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA)
  • Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed
  • Maintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle
  • Reviews service orders and service performed with the respective supervisor
  • Documents all work performed and closes out all activities upon completion
  • Clearly communicates with both customers and co-workers
  • Performs assigned general warehouse duties including but not limited to cleaning, organizing, rotating product, shipping and receiving of equipment, parts, and product

Benefits

  • Company Vehicle and Gas Card
  • Cell phone and tablet
  • Technical School Tuition Reimbursement Plan
  • Paid holidays, sick time, paid vacation
  • Competitive salary based on experience and qualifications
  • Birthday Holiday!
  • Medical, Dental, Vision Insurance
  • Employee Stock Purchase Program
  • Life Insurance
  • 401(k) Plan
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