Service Technician

DNOW
Farmington, NM
Category Customer Service
Job Description
Role Overview

A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

What You Will Do

Provide service and customer support during field visits or dispatches, manage on-site installation, repair, maintenance, and test tasks, and operate a vehicle in a safe manner.

Why It Might Be a Fit

The ideal candidate will have excellent interpersonal skills, proficiency in oral and written communications, and the ability to troubleshoot, test, repair, and service technical equipment.

Requirements

  • High School diploma and/or equivalent in work experience
  • Excellent interpersonal skills, proficient in oral and written communications
  • Assembly experience preferred
  • Basic reading skills. Must be able to follow directions
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Ability to perform work accurately and thoroughly
  • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications

Benefits

  • Competitive Salary + bonus
  • 401(k)/ Retirement savings
  • Comprehensive Benefits (medical, dental, vision, life and disability coverage)
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation/holidays
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