Service Technician

Mission Rock Residential LLC
Tacoma, WA
Category Customer Service
Job Description
Role Overview

As a Service Technician, you'll provide excellent customer service to prospective and current residents while promoting a quality living experience for all. You'll use your hands-on expertise to ensure residents feel proud to call our communities home.

What You Will Do

Your day-to-day may include diagnosing problems and performing assigned repairs, completing work orders, routine check-ups, and ensuring assigned work order requests are responded to promptly and professionally.

Why It Might Be a Fit

We believe in taking care of our team the way they take care of our residents. We offer a bonus opportunity, generous paid time off, a housing discount program, 401(k) retirement plan, comprehensive medical, dental, and vision coverage, and more.

Requirements

  • Minimum 1 year of previous experience in property management maintenance, other building maintenance or related trade is required.
  • CPO Certification (desired/required depending on property)
  • Strong communication and customer service skills
  • Organizational and time-management abilities
  • A collaborative, solutions-focused, ‘can-do’ attitude
  • Valid Driver’s License and reliable transportation
  • Applicants must be authorized to work for any employer in the U.S.

Benefits

  • Bonus opportunity (position dependent)
  • Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
  • Housing discount program
  • 401(k) retirement plan with company match
  • Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
  • Employer-sponsored short-term and long-term disability coverage
  • Company-paid life insurance
  • Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
  • Employee Assistance Program (EAP)
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