Service Training Specialist

The Lexus Eastern Area is looking for a highly qualified and motivated Service Training Specialist to conduct Lexus technical training classes throughout the Eastern Area, including on-site in Parsippany, NJ, and at remote training locations throughout the Northeast and Mid-Atlantic. This role supports technical training class scheduling, classroom and facility preparation, and post-class completion activities.

What You Will Do

Conduct Lexus technical training classes, identify class demand based on technician skill-level guidelines and dealer needs, consult with Lexus dealers to identify technicians with training needs, maintain the Technical Training Center including its training fleet and equipment, and support regional initiatives such as quality initiatives, auto show displays, and SkillsUSA events.

Why It Might Be a Fit

This role is ideal for someone with strong automotive technology knowledge and experience in automotive repair and technical instruction. You should have ASE certifications A1–A8, proficiency in Microsoft Office, and the ability to travel approximately 25% of the time. The position offers a comprehensive benefits package including medical, dental, vision, 401k with company match, paid holidays and time off, and a vehicle purchase discount.

Requirements

• Strong knowledge of automotive technology and the ability to understand and communicate technical training content
• Ability to adapt instruction for participants with different experience and skill levels
• Strong presentation, communication, and interpersonal skills
• Strong organizational and time-management skills, including the ability to manage multiple priorities
• Experience in automotive repair and technical instruction
• Ability to perform hands-on automotive demonstrations and work safely in a shop or laboratory environment
• Familiarity with hybrid vehicles, battery electric vehicles, and vehicle diagnostic technologies such as Oscilloscope, NVH, pressure transducer, and Mega/Milli Ohm Meters
• ASE certifications A1–A8
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Ability and willingness to travel approximately 25% of the time, and up to 50% based on business needs
• Ability to meet company driving and motor vehicle record requirements

Benefits

• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Medical, dental, vision, and basic life insurance