Service Valet - Park Place Lexus of Plano

Asbury Automotive
Plano, TX
Category Customer Service
Job Description
We are looking for strong, energetic, people-focused Service Valets who will help us redefine the car-buying experience. The Service Valet/Porter is the initial contact at the dealership for the arriving service customer, responsible for greeting customers, checking them in for their appointment, and moving their vehicle from the service drive to the shop.

Requirements

  • Greet customers in a timely, friendly manner and obtain vehicle information at the customer's vehicle when possible
  • Assist the Service Advisor in helping customers while maintaining organization in the service drive
  • Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
  • Retain keys according to departmental safeguard procedures
  • Actively promote effective working relationships with associates and departments in the dealership
  • Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
  • Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
  • Ability to work outdoors and on your feet for extended periods of time
  • Ability to operate manual transmission is highly preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license
  • Must be able to pass pre-employment screening (background and drug test)

Benefits

  • Paid holidays & paid time off
  • Paid training
  • Stock Awards
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities
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