Role OverviewThe Service Writer (RV Service Advisor) is a critical role in the service department, providing excellent customer service and ensuring timely and efficient service appointments. The role requires strong communication skills, attention to detail, and the ability to multitask. The Service Writer will be responsible for determining RV repair or maintenance required, submitting repair orders, and recommending additional products and services to customers.
What You Will Do
The main day-to-day responsibilities of the Service Writer include providing customers with excellent customer service, scheduling service appointments, determining RV repair or maintenance required, submitting repair orders, and recommending additional products and services to customers.
Why It Might Be a Fit
The ideal candidate for this role will have previous customer service experience, preferably in RV or automotive service writing. The candidate should be able to multitask, complete tasks in a timely and efficient manner, and be extremely detail-oriented and organized. Familiarity with MS Office Suite is also a plus.
Requirements
- Previous customer service experience
- Experience with RV or Automotive Service Writing
- Ability to multitask and complete tasks in a timely and efficient manner
- Must be extremely detail-oriented and organized
- Familiarity with MS Office Suite
- Valid driver's license
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance options
- Paid vacations
- 401k with company matching
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