Role OverviewWe are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities.
What You Will Do
Define ServiceNow platform architecture, lead architecture reviews, design approvals, and governance for changes across ServiceNow modules, establish standards for data model usage, custom-table creation, scoped applications, and CMDB design, and drive CMDB strategy.
Why It Might Be a Fit
The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- Ten or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
- Deep expertise across multiple ServiceNow modules.
- Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
- Experience designing CMDB, discovery, and service mapping implementations.
- Strong understanding of platform security, ACLs, and role design at scale.
- Experience leading major upgrades and release planning.
- Excellent communication and stakeholder management skills.
- ServiceNow CTA, CIS, or CSA certifications.
Benefits
- Salary Range: $100,000–$180,000 Annually
- Full-time, Direct W2 position
- 100% Remote (U.S.)
- U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply.
- Equal Opportunity Employer
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