ServiceNow Business Analyst

Mantech
Any Location, MD
Category Operations
Job Description
Join MANTECH as a ServiceNow Business Analyst and contribute to shaping the future of defense through advanced tech and innovative solutions. This hybrid role involves analyzing and designing optimized business processes while working closely with a ServiceNow Architect. Key responsibilities include designing business processes, capturing technical requirements, and defining user stories.

Requirements

  • 3+ years of professional experience in business analysis or process engineering
  • Experience in mapping and documenting current business processes (As-Is) and designing future states (To-Be)
  • Minimum of one year of experience in ServiceNow platform delivery
  • Proven ability to analyze business requirements within a ServiceNow environment, capture technical specifications, and define actionable user stories, use cases, test plans, and scripts
  • Established track record of collaborating with project stakeholders and development teams to facilitate the delivery of technical solutions

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Holiday Pay
  • short-term and long-term Disability
  • Retirement and Savings
  • Learning and Development opportunities
  • wellness programs
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