ServiceNow Platform Team Lead

HDR
Omaha, NE
Job Description
Lead ServiceNow platform team and ensure platform availability, performance, and operational health. Oversee instances, upgrades, patching, and release cycles. Ensure security, access control, and audit readiness.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
  • Demonstrated experience administering and supporting enterprise application platforms
  • Prior experience leading or mentoring technical staff
  • Strong understanding of IT service management practices
  • Ability to balance people leadership with technical and operational responsibilities
  • Strong communication, prioritization, and decision-making skills

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Life Insurance
  • Health Insurance
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