Role OverviewJoin our team and make a meaningful impact every day! As a Shelter Resident Support Specialist, you'll provide compassionate support to individuals, families, and veterans experiencing homelessness while helping create a safe, welcoming, and respectful community.
What You Will Do
Provide exceptional customer service, keep a daily log of occurrences, make notes of special requirements, update maintenance log, arrange transportation, actively listen to residents' needs, report concerns, perform simple cleaning, assist with convenience store transactions, monitor cameras, complete perimeter checks, handle security issues, and perform other duties as assigned.
Why It Might Be a Fit
Empower residents on their path to stability and success while helping daily shelter operations run smoothly, guided by Friends of Switchpoint's values of kindness, connection, and self-reliance.
Requirements
- Understand and implement switchpoint's mission and values
- Provide exceptional customer service
- Keep a daily log of all occurrences
- Make notes of any special requirements and needs
- Update maintenance log
- Arrange transportation
- Actively listen to the needs of residents
- Report any resident concerns
- Perform simple cleaning
- Assist with convenience store transactions
- Monitor cameras
- Complete perimeter checks
- Handle security issues/complaints
Benefits
- Medical
- HSA
- Dental
- Vision
- Life & Disability
- 401k
- EAP - Employee Assistance Program
- VASA
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