Role OverviewShift Leads collaborate with General Managers and Assistant General Managers to oversee shifts and supervise team members. They provide on-the-ground support and ensure retail, baking production, and cleaning needs are met.
What You Will Do
Shift Leads will lead with curiosity and compassion, set the tone for each shift, supervise team members, and foster a respectful work culture. They will also provide feedback and coaching to identify areas of improvement.
Why It Might Be a Fit
The ideal Shift Lead candidate has strong problem-solving instincts, a knack for motivating and coaching employees, and a people-forward attitude with exceptional customer service skills.
Requirements
- Minimum 2 years of food service, QSR, or retail experience
- 1-2 years supervisory experience preferred
- Open availability to work mornings, nights, weekends, and holidays
- Ability to lift/push 25-50 pounds
- Stand/walk for an 8-hour shift (excluding a 1⁄2 hour break)
- Read and communicate in English, both verbally and in writing
- Utilize basic computer skills (Email, Microsoft Office)
- Must have valid DOH Certification & additional regional required food handlers' certifications
Benefits
- $21.25-24.25/hour + tips + up to 15% quarterly bonus potential
- Health, Vision, Dental Insurance
- Employer-funded Healthcare Reimbursement Account
- Commuter Benefits
- Employee Assistance Program
- Bike-Share Reimbursement
- 14 Weeks Fully Paid Parental Leave
- Two Weeks of Paid Time Off
- 401K with 3.5% Company Match
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