Role OverviewThe Shift Lead is responsible for opening and closing the store, managing cash handling, and ensuring the floor and stock room are ready for the business day. They also engage with customers, resolve issues, and model customer service best practices.
What You Will Do
The Shift Lead will complete product returns, order voids, customer refunds, cash drops, and provide change as requested. They will also assist with warehouse and vendor ordering, register sales, and maintain accurate inventory counts.
Why It Might Be a Fit
The Shift Lead should have strong customer service skills, be able to work independently, and have basic knowledge of store systems and equipment. They should also be able to maintain accurate records and follow company policies and procedures.
Requirements
- High school degree
- Previous retail experience
- Basic knowledge of store systems and equipment
Benefits
- Competitive salary
- Benefits package
- Opportunities for advancement
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