Role OverviewThe Shift Lead is responsible for opening and closing the store in the absence of management, ensuring the floor and stock room are ready for the business day. They engage customers, resolve issues, and model customer service best practices. They also assist with operations, including cash handling, inventory management, and bookkeeping.
What You Will Do
The Shift Lead will complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested. They will also assist with warehouse and vendor ordering, register sales, and maintain accurate inventory counts.
Why It Might Be a Fit
The Shift Lead must be able to model and deliver a distinctive and delightful customer experience, engage customers, and resolve issues. They must also be able to work with warehouse and vendor ordering, register sales, and maintain accurate inventory counts.
Requirements
- High school degree or equivalent
- Previous retail experience
- Ability to work in a fast-paced environment
- Strong communication and customer service skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for advancement
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