Role OverviewThe Shift Lead is responsible for opening and closing the store, managing cash handling, and ensuring the floor and stock room are ready for the business day. They also engage with customers, resolve issues, and model customer service best practices.
What You Will Do
The Shift Lead will complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested. They will also assist with warehouse and vendor ordering, register sales, and maintain accurate inventory counts.
Why It Might Be a Fit
The Shift Lead should be able to model and deliver a distinctive and delightful customer experience, engage with customers, and resolve issues. They should also be able to maintain accurate inventory counts and assist with bookkeeping activities.
Requirements
- High school degree
- Previous retail experience
- Ability to work in a fast-paced environment
- Strong communication and customer service skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for advancement
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