Role OverviewThe Shift Lead is responsible for opening and closing the store in the absence of management, ensuring the floor and stock room are ready for the business day. They engage customers and patients, resolve issues, and model customer service best practices.
What You Will Do
The Shift Lead will complete product returns, order voids, customer refunds, cash drops, and provide change as requested. They will also assist with warehouse and vendor ordering, register sales, and maintain accurate inventory counts.
Why It Might Be a Fit
The ideal candidate will have strong customer service skills, be able to work independently, and have basic knowledge of store systems and equipment. They will also be able to maintain accurate records and follow company policies and procedures.
Requirements
- High school degree
- 1-2 years of retail experience
- Ability to work independently and as part of a team
- Basic knowledge of store systems and equipment
Benefits
- Competitive hourly rate
- Opportunities for advancement
- Paid training and development programs
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