Shift Lead

Cookie Society Southlake
Any Location, TX
Category Operations
Job Description
Role Overview

As a Shift Lead, you'll play a vital role in creating a delightful experience for our customers. You'll be responsible for baking and packaging cookies, providing exceptional customer service, and maintaining cleanliness and hygiene standards. You'll also participate in tasks such as folding boxes, restocking, and other duties assigned by the manager.

What You Will Do

Your responsibilities will include accurately handling and packaging cookies, performing cashier duties, and contributing to kitchen operations. You'll also need to be physically capable of lifting and carrying items weighing up to 50 lbs, standing, squatting, bending, twisting, reaching, walking, and leaning throughout your shift.

Why It Might Be a Fit

To succeed in this role, you should have a positive attitude, a commitment to providing excellent service, and a willingness to learn and adapt in a dynamic environment. Customer service experience is a bonus but not essential.

Requirements

  • Ability to accurately handle and package cookies, perform cashier duties, and contribute to kitchen operations.
  • Willingness to learn and adapt in a dynamic environment.
  • Customer service experience is a bonus but not essential.
  • Physical ability to occasionally lift and carry items weighing up to 50 lbs, stand, squat, bend, twist, reach, walk, and lean throughout your shift.

Benefits

  • Flexible scheduling, including weekends
  • Hourly rate of $13-14 per hour base pay + tips
  • Advancement opportunities available for individuals who bring energy, ownership, and a genuine love for serving others
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