Role OverviewThe Shift Lead is responsible for leading by example, providing excellent customer service, and maintaining Sbarro's standards for food quality and cleanliness. They will supervise and direct the team during shifts, ensuring tasks are completed efficiently and that the restaurant operates smoothly. The Shift Lead will also provide guidance and support to team members, helping them with any challenges or questions they may have.
What You Will Do
Key responsibilities include team leadership and supervision, customer service excellence, food preparation and safety, cash handling and register operations, training and development, and operational support.
Why It Might Be a Fit
The ideal candidate will have strong leadership skills, excellent customer service skills, and the ability to motivate and guide team members. They will also be able to manage multiple tasks, delegate effectively, and stay organized in a fast-paced environment.
Requirements
- High school diploma or equivalent
- At least 1-2 years of experience in a customer service or food service role
- Previous leadership or supervisory experience preferred
Benefits
- Weekly pay
- Opportunities for growth and advancement
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation & sick pay)
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