Role OverviewIn coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.
What You Will Do
Assist in the management of specific areas of restaurant during scheduled shifts, conduct orientation, training and evaluation of crew members, and ensure guest service meets applicable standards for quality, value and cleanliness.
Why It Might Be a Fit
Must be able to perform under pressure in a high volume restaurant, interact with the public and co-workers constantly during shifts, and work in and out of different temperature ranges.
Requirements
- Three or more months of restaurant experience as an hourly employee
- Excellent customer service and employee relation skills
- Ability to supervise specific areas of the business in a fast paced environment
- Ability to perform under pressure in a high volume restaurant
- Ability to interact with the public and co-workers constantly during shifts
- Ability to work in and out of different temperature ranges
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
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