Shift Leader

El Pollo Loco
Las Vegas, NV
Category Hospitality
Job Description
As a Shift Leader, you'll lead your team to ensure exceptional service and smooth operations during your shift, creating fire-grilled experiences for guests and growing as a leader.

Requirements

  • Manage restaurant opening and closing procedures, including security protocols.
  • Coordinate crew tasks for setup, food prep, and cleaning.
  • Conduct inventory checks and update the inventory system.
  • Handle food deliveries, ensuring accuracy in inventory records.
  • Ensure customer service and speed of service metrics meet company goals and standards.
  • Maintain restaurant cleanliness according to EPL and health code safety standards.
  • Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
  • Prioritize team members' tasks during shift.
  • Train and support team members on new products and operational procedures.
  • Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds.
  • Perform other duties as assigned by management to support restaurant operations.

Benefits

  • Competitive pay
  • No overnight hours
  • Free meal during your shift
  • Employee discount on food
  • Excellent career growth potential (we promote from within)
  • Flexible Scheduling: Full-Time or Part-Time hours
  • Medical, Dental, and Vision Insurance
  • 401(K) Plan with match and immediate vesting
  • Paid vacation
  • Paid sick time
  • Employee Assistance Program
  • Flexible spending accounts, Legal Insurance, and Pet Insurance
  • Discounts on theme parks, movie tickets, sports events, hotels and more...
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