Shift Leader

Requirements

• Manage restaurant opening and closing procedures, including security protocols.
• Coordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system.
• Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards.
• Maintain restaurant cleanliness according to EPL and health code safety standards.
• Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
• Prioritize team members' tasks during shift.
• Train and support team members on new products and operational procedures.
• Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds.
• Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Greet and assist customers with their orders in a friendly and helpful manner.

Benefits

• Competitive pay
• Free meal during your shift
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Flexible Scheduling: Full-Time or Part-Time hours
• Medical, Dental, and Vision Insurance*
• 401(K) Plan with match and immediate vesting (must be at least 21 to participate)
• Paid vacation**
• Paid sick time
• Employee Assistance Program
• Flexible spending accounts, Legal Insurance, and Pet Insurance*
• Discounts on theme parks, movie tickets, sports events, hotels and more...